Terms of Service

1. Operator and Acceptance

SoundSlap is currently an unincorporated online service operated from California by its owner ("SoundSlap," "Operator," "we," "us," or "our"). SoundSlap is not presently a corporation or limited liability company. If a legal entity is formed or the Service is transferred, these Terms may be assigned to that entity as described below.

By accessing or using the Service, installing or activating the Extension, connecting a Twitch account, uploading content, managing a channel, or triggering an audio alert, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Service.

You consent to transact electronically. Electronic acceptance and records have the same legal effect as paper signatures and records to the extent permitted by the Electronic Signatures in Global and National Commerce Act, 15 U.S.C. § 7001 et seq., and the California Uniform Electronic Transactions Act, California Civil Code § 1633.1 et seq.

2. Eligibility, Registration, and Authority

You must be at least 13 years old and otherwise eligible to use Twitch. If you are under the age of legal majority where you live, you may use the Service only with permission and supervision from a parent or legal guardian. The Service is not directed to children under 13.

If you use the Service for a channel, organization, company, or other person, you represent that you have authority to bind that party to these Terms. Broadcasters are responsible for managers, moderators, staff, and other people to whom they grant dashboard or channel access.

Broadcasters must connect an authorized Twitch account to register for and use the dashboard. Registration is currently free. You may not register through another person's Twitch account without authorization, impersonate another person, transfer or sell access to your SoundSlap account, or create or use another account to evade a restriction or termination. We may request information reasonably necessary to verify eligibility, authority, or account security and may restrict access if it is not provided.

3. The Service

SoundSlap allows broadcasters to upload audio, select Klipy artwork, configure pricing and cooldowns, maintain a broadcaster-approved library, and display audio alerts through a browser-source overlay. Viewers may select configured alerts through the Twitch Extension using Twitch Bits. Broadcasters may also test or manually control alerts through the dashboard.

The broadcaster controls available content, pricing, volume, queue behavior, cooldowns, managers, moderation, overlay appearance, and whether the panel is enabled. SoundSlap may impose technical limits, including file type, size, duration, transaction, queue, rate, storage, and account limits.

Viewers do not create a separate SoundSlap account merely by opening the Extension. Their use remains subject to these Terms, Twitch's terms, the broadcaster's channel rules, and any controls displayed in the Extension. SoundSlap facilitates configured alert playback but is not a party to the relationship between a broadcaster and viewer and does not promise that a viewer action will receive a reaction or acknowledgment.

4. Twitch and Other Third-Party Services

Twitch Interactive, Inc. provides Twitch accounts, authentication, Bits, Extension identity, chat, EventSub, and other Twitch functionality. Your use of Twitch remains governed by Twitch's terms, community guidelines, developer rules, monetization rules, and privacy notice. SoundSlap is an independent service and is not Twitch, does not control Twitch, and is not responsible for Twitch outages, account actions, payment decisions, eligibility decisions, policy changes, or data practices.

SoundSlap may also use Klipy for GIF search and delivery, OBS or compatible browser-source software for overlays, and hosting, infrastructure, security, and content-delivery providers. Third-party services are governed by their own terms and may change or become unavailable without notice.

5. Accounts, Login Data, and Security

Broadcaster dashboard access uses Twitch OAuth. SoundSlap does not receive your Twitch password. You must protect your Twitch account, connected devices, overlay URL, manager permissions, and any credentials or tokens associated with the Service. You are responsible for activity performed through your account or by authorized managers, except to the extent caused by SoundSlap's own unlawful conduct.

Keep Twitch login credentials and SoundSlap access information confidential and do not make them available to unauthorized persons. Maintain accurate account and channel information and promptly update or reconnect it when it changes. SoundSlap may treat instructions received through a valid authenticated session as authorized until we receive sufficient notice of compromise and have a reasonable opportunity to act.

Notify us promptly at soundslap.stream@gmail.com if you reasonably believe the Service, your SoundSlap access, or a connected integration has been compromised. We may suspend sessions, rotate credentials, restrict features, or require reconnection to protect the Service and users.

6. Broadcaster and Manager Responsibilities

Broadcasters and authorized managers are solely responsible for:

• selecting, reviewing, pricing, moderating, and enabling each audio alert and artwork item;
• obtaining every license, permission, consent, and clearance required for uploaded or selected content;
• configuring volume, cooldowns, queue limits, no-overlap behavior, and other safety settings;
• monitoring how the Service operates on their stream and promptly disabling inappropriate content;
• complying with Twitch rules, music and performance licensing obligations, and applicable law; and
• actions taken by managers, moderators, employees, contractors, or collaborators they authorize.

SoundSlap does not grant a public-performance, synchronization, master-use, mechanical, trademark, publicity, or other third-party license merely because content can be uploaded or played through the Service.

A broadcaster who appoints a manager remains responsible for that manager's access and actions as though the broadcaster performed them directly. Broadcasters must promptly remove manager access that is no longer authorized and are responsible for reviewing their library and settings before and during use on stream.

7. User Content, Upload Warranties, and License

"User Content" includes audio, images, GIF selections, names, descriptions, categories, custom alert code, configuration, chat-related text, and other material submitted, selected, or made available by a user. You retain ownership of User Content you own. SoundSlap does not acquire ownership merely by hosting it.

You grant SoundSlap a nonexclusive, worldwide, royalty-free, transferable and sublicensable license to host, store, reproduce, transcode, resize, technically adapt, transmit, publicly display, publicly perform, and distribute your User Content as reasonably necessary to operate, secure, maintain, demonstrate, and provide the Service as you configure it. SoundSlap may sublicense these rights to hosting, infrastructure, content delivery, moderation, and other service providers solely for those purposes.

For private content, this license is limited to your channel, authorized users, viewers, and service providers. When you intentionally mark content public, you also authorize SoundSlap to include it in the public library and grant other SoundSlap broadcasters a limited license to select, configure, publicly perform, and display it through the Service. If you later unshare or delete content, SoundSlap may stop new public-library use while retaining copies and licenses reasonably necessary for existing configurations, operational backups, security, enforcement, legal compliance, and transaction records.

You represent and warrant that you own or control all rights required for the foregoing license and that User Content and its use through Twitch, SoundSlap, and an OBS overlay will not infringe or violate any copyright, trademark, trade-secret, privacy, publicity, contractual, music, performance, or other right.

You, not SoundSlap, select and supply your User Content and act as its uploader and content provider. Before each upload, you must review the material and certify that you created it or have every license, permission, consent, and legal authorization required to upload, reproduce, transcode, store, share, monetize, broadcast, publicly perform, and publicly display it as configured. This includes rights in sound recordings, musical compositions, film or television audio, artwork, trademarks, names, voices, likenesses, and performances. If you rely on fair use or another legal exception, you are responsible for evaluating and documenting a good-faith legal basis before uploading.

As between you and SoundSlap, you are solely responsible for your User Content and for claims, royalties, license fees, reporting duties, disputes, and legal consequences arising from it. SoundSlap's technical acceptance, processing, availability, moderation, or failure to identify an infringement is not legal clearance, approval of ownership, endorsement, or a waiver of your obligations. SoundSlap does not routinely pre-screen every upload and may rely on your certification unless it receives notice or otherwise learns of a potential violation.

SoundSlap does not guarantee the accuracy, legality, appropriateness, quality, authenticity, reliability, completeness, or freedom from third-party claims of User Content. You bear the risk of relying on content supplied by another user. SoundSlap may reject, edit technical metadata, restrict, unlist, disable, or delete User Content at its discretion without assuming responsibility for that content.

8. Prohibited Content and Conduct

You may not use the Service to upload, configure, transmit, trigger, or facilitate content or conduct that:

• infringes intellectual-property, privacy, publicity, contractual, or other rights;
• contains unlicensed music, film, television, game, broadcast, performance, or other copyrighted material;
• is unlawful, fraudulent, defamatory, threatening, exploitative, harassing, hateful, or discriminatory;
• contains sexual exploitation, child sexual abuse material, or content sexualizing minors;
• contains malware, destructive code, credential theft, doxxing, or unauthorized personal information;
• contains pornography, graphic sexual content, sexual exploitation, or nudity involving a minor;
• glorifies or instructs violent criminal conduct, unlawful drug activity, or other dangerous illegality;
• impersonates another person or misrepresents authorization, identity, ownership, or payment;
• repeatedly uploads duplicate or minimally changed material, reuploads another user's material without authorization, or manipulates the public library or reporting process;
• circumvents pricing, cooldowns, moderation, rate limits, authentication, or transaction validation;
• scrapes, probes, attacks, overloads, reverse engineers, or interferes with the Service; or
• violates Twitch rules or any applicable federal, state, or local law.

We may investigate, preserve evidence, restrict, remove, or report content or conduct when reasonably necessary to enforce these Terms, protect users, comply with law, or preserve the security and integrity of the Service.

9. Rights Complaints, Removal, and Repeat Violations

Users are solely responsible for material they upload, select, share, or use through SoundSlap and must comply with SoundSlap's Copyright and Rights Policy, Twitch's DMCA Guidelines, Twitch's other applicable policies, and copyright and other rights laws. SoundSlap does not routinely pre-screen every upload, independently verify ownership, or obtain licenses for users.

A person who believes SoundSlap-hosted material violates copyright, trademark, privacy, publicity, name, voice, likeness, or another right may send a sufficiently specific report to soundslap.stream@gmail.com. SoundSlap may promptly investigate, restrict, or remove disputed material, preserve records, notify the uploader, and take other appropriate action. Reports about Twitch-hosted streams, VODs, clips, or channel content should also be submitted to Twitch because SoundSlap cannot remove material from Twitch systems.

A report should identify the right allegedly violated, explain why the reported use is unauthorized or unlawful, identify the exact SoundSlap location or sufficient information to locate the material, identify the protected work or other right, provide the reporter's name and contact email, and state that the report is submitted in good faith and is accurate and complete. SoundSlap may request additional information, forward reports to affected parties or service providers, preserve records, disable access to disputed material, and restrict or terminate repeat or serious violators.

Uploading or using User Content creates no right to continued hosting, availability, distribution, playback, or public-library access. To the maximum extent permitted by law, SoundSlap may reject, restrict, disable, unlist, or permanently remove any User Content or related feature at any time, for any reason or no stated reason, with or without prior or subsequent notice. SoundSlap has no contractual obligation to provide an appeal, preserve a copy, reinstate access, or restore removed material. Users are responsible for retaining their own original and backup copies.

The complete user-responsibility, reporting, removal, notice, and repeat-violation procedures are stated in the SoundSlap Copyright and Rights Policy, which is incorporated into these Terms. Receiving, investigating, restricting, or removing a report is not an admission of infringement, control, or liability and does not waive any defense or protection available to SoundSlap.

10. Bits, Fees, Refunds, and Restore Tokens

Twitch, not SoundSlap, sells and processes Bits. Twitch controls Bits balances, purchase authorization, refunds, broadcaster eligibility, revenue allocation, and the financial relationship among Twitch, broadcasters, Extension developers, and viewers. SoundSlap receives transaction metadata needed to verify a configured product, reject duplicate receipts, and queue the selected alert.

Registration is currently free, but SoundSlap may receive an Extension-developer share of eligible Bits transactions and eligible broadcasters may receive a broadcaster share, in each case as determined and paid by Twitch under Twitch's program terms. Twitch may change eligibility, revenue shares, timing, reporting, or the Bits-in-Extensions program. SoundSlap does not hold viewer Bits balances or broadcaster payouts and cannot initiate, reverse, or guarantee a Twitch refund or payment.

A transaction does not guarantee immediate or successful playback. Playback may be delayed, queued, rejected, or fail because of cooldowns, blocked viewers, broadcaster settings, overlay status, moderation, network or server failures, Twitch failures, unavailable files, or other technical conditions.

When supported, SoundSlap may issue a Restore Token for an eligible failed alert. Restore Tokens are a limited, revocable service accommodation, not currency or stored value. They are nontransferable, have no cash value, may expire, and may be used only under the conditions displayed by the Service. SoundSlap cannot itself refund Bits controlled by Twitch.

Viewers must confirm each Bits action through Twitch and should not spend Bits expecting a particular broadcaster response. Except where applicable law requires otherwise, a completed Twitch transaction is not refundable by SoundSlap merely because an alert is delayed, moderated, inaudible, interrupted, or receives no acknowledgment. Any future fee charged directly by SoundSlap will be disclosed before purchase and governed by any additional terms presented at that time.

Channel Points integration is planned for a future release but is not offered, activated, or processed by the current SoundSlap Service. These Terms will be updated before that feature is made available.

11. Anonymous Display

The "Anonymous" option changes how a viewer is publicly identified in the alert and related chat message. It does not make the transaction technically anonymous to Twitch or SoundSlap. SoundSlap may still process Twitch identifiers and transaction records for validation, abuse prevention, moderation, security, and Restore Tokens as described in the Privacy Policy.

12. Restriction, Suspension, and Termination

Broadcasters may disable the panel, block viewers, remove content, clear or pause queues, change prices and settings, or revoke manager access. SoundSlap may remove content or suspend, limit, or terminate access if we reasonably believe there is a violation of these Terms, repeated infringement, fraud, security risk, legal requirement, threat to another person, or risk to Twitch approval or Service operations.

Restrictions may apply to uploads, public sharing, particular sounds, the Extension, the dashboard, managers, or the entire Service. Serious grounds include ineligibility, false registration information, unauthorized account use, rights violations, unlawful content, failure to cooperate with a sufficiently specific rights report, evasion of a prior restriction, exploitation of bugs, payment or transaction abuse, and conduct that threatens users, minors, Twitch approval, or Service security. SoundSlap may act immediately, permanently, and without advance notice where it considers that appropriate or where notice could increase risk.

SoundSlap may terminate an account or discontinue the Service at any time. When termination is not for cause or an urgent operational, legal, or security reason, SoundSlap may provide advance notice when reasonably practicable. A permanently blocked user may not create or use another Twitch account or other method to circumvent the block. SoundSlap is not contractually required to offer an appeal or reactivate access.

You may stop using the Service at any time and may request account or content deletion. Deletion requests remain subject to reasonable backup cycles and retention required for security, transaction integrity, enforcement, disputes, and law. Provisions that by their nature should survive termination will survive, including ownership, licenses necessary for retained records, payment and transaction records, disclaimers, limitations of liability, indemnification, dispute resolution, and enforcement rights.

13. Service Changes and Availability

The Service is under active development. We may add, change, suspend, limit, or discontinue any feature or the Service as a whole. We do not promise uninterrupted availability, permanent storage, backward compatibility, Twitch approval, Extension release, monetization eligibility, or support for any particular device, browser, OBS configuration, third-party integration, or Twitch feature.

We may create backups for operational recovery, but users are responsible for retaining original copies and licenses for their content and configuration.

SoundSlap may make changes immediately when reasonably necessary for security, legal compliance, abuse prevention, Twitch requirements, or Service integrity. Users have no right to continued availability of a particular feature, design, integration, price option, public-library item, or technical configuration.

14. Mutual Intellectual Property Rights

Except for User Content and third-party materials, SoundSlap and its software, interfaces, branding, designs, documentation, and other content are owned by or licensed to the Operator and are protected by applicable intellectual-property laws. Subject to these Terms, you receive a limited, revocable, nonexclusive, worldwide, nontransferable, nonsublicensable license to access and use the Service for its intended purpose during the term of your authorized access.

You may not copy, sell, sublicense, publicly distribute, create a competing derivative service from, decompile, reverse engineer, circumvent, or misuse SoundSlap software or branding except to the limited extent such a restriction is prohibited by applicable law or SoundSlap gives written permission. You may not remove proprietary notices or use SoundSlap content outside the Service except as expressly authorized. Feedback may be used without restriction or compensation, provided it does not identify you as an endorser without permission.

15. Privacy

The SoundSlap Privacy Policy describes the information we collect, how it is used and disclosed, essential cookies, retention, security, and California privacy disclosures. The Privacy Policy is incorporated into these Terms by reference.

16. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available," with all faults and without warranties of any kind, express, implied, or statutory. SoundSlap disclaims implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, quiet enjoyment, accuracy, availability, and course of dealing or usage of trade.

We do not warrant that the Service will be secure, uninterrupted, error-free, approved or released by Twitch, profitable, compatible with every system, or free from harmful components; that alerts will play; that content is lawful, accurate, appropriate, authentic, or suitable; that a rights report will produce a particular outcome; or that defects or data loss will be corrected. SoundSlap does not warrant content supplied by users or the acts, omissions, availability, policies, payments, or security of Twitch or other third parties. Some jurisdictions do not permit certain warranty exclusions, so some exclusions may not apply to you.

17. Limitation of Liability

To the maximum extent permitted by law, SoundSlap and the Operator will not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, content, business opportunity, or service availability, arising out of or related to the Service, even if advised that such damages are possible.

To the maximum extent permitted by law, SoundSlap is not liable for User Content or another user's conduct; unpaid royalties or license fees; infringement or other rights claims caused by content selected or supplied by a user; Twitch account action, Bits processing, payout, refund, or eligibility decisions; unauthorized account use resulting from a user's failure to secure credentials; or outages, moderation, removal, data loss, or failures attributable to Twitch, OBS, Klipy, hosting providers, networks, or other third parties.

To the maximum extent permitted by law, the total aggregate liability of SoundSlap and the Operator for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid directly to SoundSlap, excluding amounts paid to Twitch, during the 12 months before the event giving rise to liability, or (b) one hundred U.S. dollars (US $100).

These limitations apply regardless of legal theory and allocation of risk, but do not limit liability that cannot lawfully be waived or limited. In particular, nothing excludes liability for fraud, willful injury, or violations of law where exclusion is prohibited, including under California Civil Code § 1668, or limits nonwaivable consumer rights.

18. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless SoundSlap, the Operator, and their service providers, contractors, and representatives from claims, damages, judgments, losses, liabilities, costs, and reasonable attorneys' fees arising from or related to: (a) your User Content; (b) your stream, channel, managers, or use of the Service; (c) your breach of these Terms; (d) your violation of law or third-party rights; or (e) fraud, abuse, or misconduct by you or people you authorize. For User Content claims, this obligation includes claims alleging copyright or neighboring-right infringement, unpaid royalties or license fees, trademark infringement, or violation of privacy, publicity, voice, likeness, or contractual rights.

Your obligations apply whether the claim concerns private content, public-library content, a Twitch broadcast, an overlay, a chat announcement, a manager's action, or a sublicense or use that you authorized through your configuration. Indemnification does not require you to cover liability caused solely by SoundSlap's fraud, willful misconduct, or other conduct that cannot lawfully be shifted to you.

We may control the defense and settlement of an indemnified claim, and you agree to reasonably cooperate. We will not settle a claim in a manner that imposes an admission or nonmonetary obligation on you without your consent, which will not be unreasonably withheld.

19. Informal Resolution and Binding Arbitration

Please read this section carefully. It requires most disputes to be resolved individually through binding arbitration and includes a class-action and jury-trial waiver. You may opt out as described below.

Before filing a claim, either party must send a written notice describing the dispute and requested relief. Notices to SoundSlap must be emailed to soundslap.stream@gmail.com with the subject "Legal Dispute Notice." The parties will attempt in good faith to resolve the dispute for at least 30 days.

Except for eligible small-claims matters, requests for emergency injunctive relief, intellectual-property enforcement, or claims that cannot lawfully be arbitrated, unresolved disputes will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its applicable Consumer Arbitration Rules. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, governs this arbitration agreement. Hearings may occur remotely or in a reasonably convenient location. Fees will be allocated under the AAA rules and applicable law.

The arbitrator has exclusive authority to resolve disputes concerning the interpretation, applicability, or enforceability of this arbitration agreement, except that a court will decide any dispute concerning the enforceability of the class-action waiver. Nothing prevents either party from reporting conduct to a government agency, and an agency may seek relief where authorized by law.

You and SoundSlap waive any right to a jury trial and agree that claims may be brought only in an individual capacity, not as a plaintiff, claimant, or class member in a class, consolidated, representative, or private attorney general proceeding, to the extent permitted by law. An arbitrator may award relief only to the individual party seeking relief and only as necessary to resolve that party's individual claim.

You may opt out of arbitration by emailing soundslap.stream@gmail.com within 30 days after first accepting these Terms. Use the subject "Arbitration Opt-Out" and include your Twitch login, the date, and a clear statement that you opt out. Opting out will not affect other Terms. If the class-action waiver is found unenforceable for a particular claim or remedy, that claim or remedy will proceed in court after arbitrable matters are completed, unless applicable law requires otherwise.

20. California Law and Courts

These Terms and any dispute not subject to arbitration are governed by California law, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs arbitration. Subject to the arbitration section and nonwaivable law, the parties consent to exclusive jurisdiction and venue in the state courts of the California county, and the corresponding federal judicial district, where the Operator principally resides. Nothing in these Terms deprives a consumer of protections that cannot be waived under the law of the consumer's residence.

Any claim that is excluded from arbitration or for which arbitration has been validly opted out must be brought in those courts, except for an eligible small-claims case or where applicable law requires another forum. Each party waives objections based on personal jurisdiction or inconvenient forum to the extent permitted by law.

21. Changes to These Terms

We may revise these Terms to reflect changes in the Service, law, security, or business operations. We will post the revised Terms with an updated effective date and provide additional notice when required by law. Material changes apply prospectively. Continued use after the effective date constitutes acceptance, except where affirmative consent is legally required. If you do not agree to revised Terms, stop using the Service.

We may require renewed electronic acceptance before continued dashboard use. Changes necessary to address security, abuse, legal requirements, or Twitch rules may take effect immediately where permitted by law. Changes will not retroactively eliminate a right or defense that applicable law does not permit us to alter.

22. General Provisions

These Terms and incorporated policies are the entire agreement regarding the Service and supersede prior related understandings. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will remain effective. Headings are for convenience only.

No person other than the parties is an intended third-party beneficiary. Rights and remedies are cumulative. The words "including" and "includes" mean "including without limitation." Electronic notices may be sent to the email associated with a connected Twitch account, displayed in the dashboard, or posted on the Service.

You may not assign these Terms without written consent. SoundSlap may assign them in connection with incorporation, reorganization, financing, merger, acquisition, asset transfer, or transfer of the Service. SoundSlap is not liable for delay or failure caused by events beyond reasonable control, including Twitch or infrastructure outages, internet failures, cyberattacks, labor disputes, natural disasters, governmental actions, or failures of third-party services.

23. Contact

Legal, support, copyright, rights-reporting, and general inquiries may be sent to soundslap.stream@gmail.com. SoundSlap is operated from California, United States. Additional operator or legal-entity information will be posted when the business structure changes or when legally required.